terms

Booking

Following an enquiry a quote will be provided for the specific services required. If this is accepted then you will be sent a booking form to complete detailing information about both the trial and wedding day. This will need to be returned with the Booking Fee as outlined below.

Booking Fee

To secure the services of Finishing Touch, a non-refundable booking fee of £30 is required to reserve the wedding date. Due to high demand it is not possible to reserve a wedding date without a booking fee.
Cheques should be made payable to:

Justine Olver
40 Butt Parks
Crediton
Devon
EX17 3HE

Deposit

On the day of the trial you will finalise your booking, including the number of people requiring make up on the wedding day and any packages, then 50% of the final balance must be paid as a deposit which is non-refundable.

Payment

The full Wedding Day balance will be required before or on the day of the wedding. Any payments should be made by cheque (using details above) or cash.

Travel

Travel within a 15 mile radius of Crediton is free but anything outside of this is charged at 40p per mile and would be applicable for both the trial and the wedding dates.

Cancellations

In the unlikely event you have to cancel your booking you will forfeit both your booking fee and deposit.

Privacy Policy

To book Finishing Touch you must provide us with certain information, such as your name, email address, telephone number, postal address, , and the details of your wedding. You may also choose to provide us with additional personal information.

Why we Need Your Information and How we Use It

I rely on a number of legal bases to collect, use, and share your information, including:
•as needed to provide our services, such as when we use your information to arrange appointments, to settle disputes, or to provide customer support;
•when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
•if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
•as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services.

Information Sharing and Disclosure

Information about our customers is important to our business. Due to the nature of the business we have limited need to share your personal data but may be required to for assisting other service providers such as in the case of weddings. 

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
•Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
•Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
•Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
•Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

For purposes of EU data protection law, I, Justine Olver, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info@thatfinishingtouch.co.uk. Alternately, you may mail me at:

27 Chard Road, Exeter, EX1 3AY, ENGLAND